* NOTE: If your order is for Ireland or remote areas of the UK please email us to see how much shipping will be and how long it will take before placing an order)
CHRISTMAS AND NEW YEARS DELIVERY (UK MAINLAND ONLY)
Last orders to guarantee delivery by Christmas Eve must be received by 12pm on Friday 21 December.
We will not be sending orders out between Sat 22 and Thurs 27 December and also between Saturday 29 and Tuesday 1 January.
All orders placed between 22 and 27 December will be sent out on Friday 28 December for a Monday 31 Delivery.
All orders places between 29 December and 1 January will be sent out on 2 January.
GENERAL UK DELIVERY (UK MAINLAND ONLY)
We aim to process orders the same or next working day, however during busy periods it may take longer. If your order is urgent it is best to contact us by emailing us at firstname.lastname@example.org to see the current status of orders and whether we can expedite yours.
Once you have placed your order online, you will receive an email confirmation of your order. Once your order has been booked in for collection you should receive an email from our courier showing tracking details. The service we use is DHL, when you receive your message from them, you can change delivery details, or request to leave in a safe place/with a neighbour if you know you aren't going to be around.
Our default shipping with DHL requires a signature, this could be from a recipient at the delivery address or with a neighbour. If you amend the shipping to be left in a safe place then Doghouse will not accept responsibility for any lost parcels.
If you have placed an order for spirits, an adult signature may be required when you receive your order. By clicking 'I confirm I am at least 18 years of age' at the checkout process, you are confirming that you are at least the legal age to purchase alcohol in your country of residence.
We are currently only delivering spirits within the UK. We aim to extend this to other areas in the world so check back soon.
If you would like to order apparel for outside of the UK please contact us via email@example.com to find out if we can deliver to your country and if so, what the delivery rates will be.